- Is there a minimum order and if so what is the minimum?
We have a minimum order of $100.00. Items can be mix and match to reach minimum.
- Are there pack quantity exceptions (break box fees)?
There is a $15.00 charge for orders that are less than a full box.
- Who pays for the freight?
All orders are F.O.B. Brenham, TX. Freight charges are pre-paid and added to the invoice. Handling charges are included in the shipping cost. There is a $15.00 handling fee added to C.O.D. shipments.
- Can products be returned?
Please request a return authorization number before returning any items. Items returned after 30 days from ship date are subject to a 25% restocking fee plus shipping costs. Custom orders are not returnable unless we determine the product to be sellable to another customer. As a courtesy to our customers we will make every possible effort to provide an equitable return adjustment.
- Do you take credit cards?
We do not accept credit cards. We accept checks and wire transfers or we can ship C.O.D. for a $15.00 handling fee.
- What are your credit terms?
Our credit terms are net 30, with a 1% discount if paid within 10 days. Invoices over 30 days are subject to a finance charge of 1 1/2% per month (annual rate of 18%).
- What about freight claims?
Please inspect your shipment upon receipt. Let us know immediately if there are any problems, so that we may make a claim with the carrier. If the shipment was C.O.D., the receiving company must make the claim.
- Do your visors and face shields comply with ANSI standards?
Our face shields/visors conform to ANSI Z87.1-2003 American National Standard and Educational Eye and Face Protection. The Occupational Safety and Health Administration requires that eye and face protection devices used must comply with this standard (29 CFR 1910.133 (b)).
- Are face shields shatterproof?
Face shields/visors ARE NOT shatterproof. Large objects and/or objects traveling at high speed which strike face shields may break or penetrate the visor and cause injury to the wearer’s face or eyes. DO NOT use any face shields unless you also wear suitable primary eye protection devices (spectacles or goggles). Avoid areas where the danger of high speed flying particles exists. Be certain that any equipment that creates a potential hazard from flying particles, chemical splash, or molten metal is equipped with appropriate machine guards and safety devices. Inspect the product frequently and replace worn or damaged parts immediately.
- Are your tinted face shields/visors equivalent to shade numbers?
Our tinted visors (medium and dark green) are not equivalent to any shade number and must not be used for welding. Tinted lenses are typically used for antiglare. Due to the reduced luminous transmittance of tinted visors, wearers could be exposed to increased levels of UV and IR radiation due to dilation of the pupil. Visors and lenses meeting the requirements of the ANSI standard for green tinted faces shield/visors may not provide UV or IR protection and wearers could be exposed to potentially harmful levels of radiation.
- Do faces shields protect from high heat?
Face shields are not intended to provide protection in environments that expose the user to open flames or high energy arcs. Caution should be exercised in the use of metal frame protective devices in electrical hazard areas.
- What is PETG?
PETG is a glycol-modified polyethylene terephthalate, which is a copolyester that is a clear amorphous thermoplastic. A PETG sheet has high stiffness, hardness, and toughness as well as good impact strength. This material is an economical choice that offers light to medium impact protection against sawdust, wood chips, grinding particles, or machining debris. Polyester is not appropriate for jobs in which workers are exposed to chemicals.
- What is Polycarbonate?
Polycarbonate is a particular group of thermoplastic polymers containing carbonate groups. This material is suited for high heat applications where there is little or no exposure to chemicals and is the best choice for higher energy impact hazards. Polycarbonate visors also provide 100% UV protection at wavelengths below 385 monometers.
- What is Stic-n-Pic?
Stic-n-Pic is a retail merchandising adhesive display strip system that was created and is manufactured by Tru-Vision Plastics, Inc. and has patents across the globe. With this system, product with or without holes can be placed quickly and easily on the merchandising strip. For more information see the video displayed on our home page.
- Do you do custom orders?
Tru-Vision Plastics is a custom converting company and is able to complete custom orders fabricated by sheeting, flatbed and rotary die cutting, guillotining and much more.